Circulation teams up with Partners HealthCare to expand transportation options for patients

Today, we are thrilled to announce we’re teaming up with Partners HealthCare to provide on-demand rides for their patients across health facilities in MA and NH. We are thrilled to collaborate with a premier hospital system in our own backyard (we are also Boston based), and excited to enable access to care for patients who struggle to get to and from their medical appointments due to lack of  transportation. Slowly but surely, we are breaking down transportation barriers that affect health outcomes — we would never be able to do this without strategic relationships like this one with Partners HealthCare.

This agreement speaks to a bigger trend whereby health systems are beginning to acknowledge that to truly improve care, they need to address the social determinants of a patient’s health — like maintaining a healthy diet, exercising frequently, and of course, accessing transportation. In fact, studies show that social determinants can account for up to 80% of a person’s health outcomes and that transportation barriers are the third leading cause of missed medical appointments in the U.S.

For Partners, this agreement with Circulation fits in with a larger initiative to enhance care continuity and mitigate the social determinants of health that can be negatively impact a patient’s health.

“At Partners, we look for technologies that can help us deliver care more efficiently, improve patient outcomes, and better serve our communities” said Gregg S. Meyer, MD, MSc, Chief Clinical Officer at Partners. "This new collaboration checks the box on all three and further helps us address those social determinants of health that are so impactful on a patient’s well-being.”

For patients who need rides, Partners administrators will be able to use Circulation’s ride-ordering exchange to order convenient and reliable rides through transportation partners like Lyft. The relationship also allows for expansion to serve Partners employees in addition to patient travel.

Additionally, Circulation’s on-demand platform interfaces directly with specialized transportation providers so that healthcare administrators can easily order door-to-door, stretcher and wheelchair services for patients.

“We are very excited to team with Partners” said Robin Heffernan, CEO & Co-Founder of Circulation. “Our combined efforts will help one of the best healthcare systems to enhance their service with on-demand transportation.”

Circulation is now being used by over 2,500 health facilities in more than 40 states across the United States.

Read our press release to learn more.

Jon is Circulation's Director of Marketing